Not long ago I spoke with a business person who was unhappy with the response he received from a recent print advertisement. He explained that the […]

Have you ever heard the expression “Silence Is Golden”? In fact, Abraham Lincoln was quoted as saying, “Tis better to remain silent and be thought a […]

Just recently I had a conversation with a business owner who was struggling to understand how he had lost some of his “long time” customers to […]